FAQs
Welcome to our Frequently Asked Questions (FAQ) section. Here you'll find quick and clear answers to the most common questions about our services.
Stockez-vous des pièces pour des produits abandonnés ?
Yes, we maintain an inventory of parts for many discontinued products. Our commitment to supporting our customers extends beyond a product’s active lifecycle. Here’s what you need to know:
- Availability: We stock commonly requested parts for discontinued products for a minimum of 5 years after a product is discontinued.
- Limited Supply: As time passes, the availability of certain parts may become limited. We recommend ordering necessary parts for discontinued products as soon as possible.
- Alternative Solutions: In cases where original parts are no longer available, our technical team can often suggest compatible alternatives or upgrades.
- Special Orders: For rare or out-of-stock parts, we may be able to special order or manufacture them. This process may take longer and could incur additional costs.
To check the availability of parts for a discontinued product, please use our parts lookup tool on the website or contact our customer service team with the product model and part details. We’ll do our best to assist you in finding the parts you need to keep your equipment operational.