FAQs
Welcome to our Frequently Asked Questions (FAQ) section. Here you'll find quick and clear answers to the most common questions about our services.
Que faire si mon envoi est endommagé ou s’il manque des articles ?
If you receive a damaged shipment or if items are missing:
- Document the damage with photos
- Keep all original packaging
- Contact our customer service team within 48 hours of delivery
- We will guide you through the process of filing a claim and arranging for replacement or refund