FAQs
Welcome to our Frequently Asked Questions (FAQ) section. Here you'll find quick and clear answers to the most common questions about our services.
¿Cómo inicio la devolución de un producto?
To initiate a return, please follow these steps:
- Request Return: Click on «Request Return» and fill out the return request form, including:
- Reason for return
- Product condition
- Any additional comments or photos (if applicable)
- Submit: Submit the return request form.
Our customer service team will review your request and respond within 1-2 business days with a Return Merchandise Authorization (RMA) number and detailed return instructions. If you are unable to access your online account, you can also initiate a return by contacting our customer service team via phone or email.